EXCELLENT  
  
 Based on 39 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Shelly Scales 
 
17 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Great staff, communication from start to completion Thanks
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jaysul Tosar 
 
17 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I’ve had a great experience working with Susan Spokes. She has been professional, reliable and helpful throughout, providing an excellent service from start to finish.

Susan has taken great care of my investment property, found great tenants, and made the whole lettings process straightforward and stress-free. Her communication has always been clear and responsive, and I’ve felt confident knowing the property is being well looked after.

I would highly recommend Susan to any landlord or property investor looking for a professional, trustworthy and knowledgeable letting agent. Great service throughout!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 El Deanos 
 
30 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I can’t thank Susan Spokes Estate Agents enough for all the help and support they gave me throughout my move. I ran into some difficulties with the referencing process, and the team went above and beyond to guide me through every step. They were patient, understanding, and always available to answer my questions, which made a stressful situation much easier to deal with.

Their professionalism, communication, and genuine willingness to help made all the difference, and thanks to their support I was able to secure my new rental property. I would highly recommend Susan Spokes Estate Agents to anyone looking for a friendly, reliable, and caring letting agent. Thank you again for making what could have been a very difficult experience so much smoother.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Nicholas Smith 
 
30 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Advice you can trust and great service. Susan and the team consustently go above and beyond whats expected.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tamara Alani 
 
19 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Exceptional 5* Service!!
I cannot recommend Susan Spokes and her team highly enough. They have truly set a new standard for what an estate agent should be.
From the very first interaction, their approach struck the perfect balance between high-level professionalism and a genuinely personal touch.
The staff are incredibly friendly, approachable, and proactive. They consistently went above and beyond.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Brendan O'Brien 
 
12 May 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Very experienced and friendly Independent estate agent In south shields.
This is an agent that gets things moving quickly (pardon the pun) knowledgeable staff who will make your move seamless whether you are buying or selling.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Karen price 
 
26 March 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Susan and her staff worked hard to get us the best price and gave us good advice. We will use this company again in the future.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Leah Guthrie 
 
20 March 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Would definitely use this letting agency again in the future
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Paul Mannion 
 
25 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Susan and her team are friendly, committed and professional. Susan has sold two properties for us all with expertise.  Would highly recommend if you are looking for a personal and highly skilled service.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 brett 
 
17 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Sold our house through them, would recommend!
  
 
  
 
 
 
   
 
 Verified by Trustindex  
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